Our Locations
Our Children's Homes include traditional, spacious detached houses, modern detached homes and a detached farmhouse, all in pleasant residential or semi-rural surroundings. Each is a generous size, to accommodate one, two or three young individuals. The locations all offer good access to public transport and local amenities.
Frequently Asked Questions
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How can I arrange a visit to one of your children's homes?
Call and ask to speak to the referrals manager. They will ask you some questions regarding the young person, their needs and arrange a suitable time for you to visit.
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How do I make a complaint?
Contact the member of staff you usually communicate with to raise any concerns or complaints. If the response is not satisfactory then contact the registered home manager.
If you feel that the complaint has not been resolved, put your complaint in writing to the Head of Care at our Head Office.
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How do you involve parents or carers?
All young people are seen as individuals and parents/carers are kept fully informed of progress from the referral stage. They are invited to visit the service before a placement is agreed and are always welcome to visit on other occasions.
The home operates a variety of support systems to ensure that regular contact is maintained with parents and to keep them fully informed.
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How do I make a general enquiry about Gracewells Care?
To make an enquiry about our services please call our team on 01253 224005